Privacy Policy

Fundolo, LLC (hereinafter “Company”) is dedicated to protecting your privacy and providing you with the highest level of service. This Policy explains what the Company does to keep information about you private and secure. This Policy covers only information that you provide to the Company or that it obtains about you from companies that you have chosen to do business with. Please read this Policy carefully and contact us if you have any questions.

Personal Information We Collect

The personal information we collect about you comes from the following sources:

1. Information we receive from you, such as your name, address, and telephone number, or other information that you provide to us over the phone or in documents or applications.
2. Information about your transactions, such as your account balances with your creditors, payment histories, account activity, and all other information that may be contained in your credit card statements or other reports relating to your debt.
3. Information we receive from consumer reporting agencies and other sources, such as your credit bureau reports, collection agency reports, or other communications, and other information relating to your payment histories, creditworthiness, annual income, or ability to satisfy your obligations.

We will not sell or transfer your personal information to third parties without your consent. We may disclose such information to effect or carry out any transaction that you have requested of us or as necessary to complete our contractual obligations with you. We may also share your information with service providers that perform business operations for us, companies that act on our behalf to market our services, or others only as permitted or required by law, such as to protect against fraud or in response to a subpoena.

How We Collect Your Information

Log Files

Any time you visit any of our websites, our servers automatically gather information from your browser (such as your IP addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) to analyze trends, administer the site, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information. We do not share the log files externally.

Cookies

We use “cookies” to keep track of some types of information while you are visiting our website or using our services. Cookies are very small files placed on your computer, and they allow us to count the number of visitors to our website and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track user trends. We rely on cookies for the proper operation of our website. We do not link the cookies to any personally identifiable information.

Sign-Up & Application Information

To process sign-ups and access our services, we may require your name, address, phone number, email address, and other personal information, including business details such as federal and state tax ID, business type, average monthly sales, and purpose of the loan.

E-mails and Telephone Calls

We require an e-mail address from you when you register for our services. We use your e-mail for both transactional and promotional purposes. We may also contact you by telephone or text message solely in connection with our services. We fully comply with the requirements of the U.S. CAN-SPAM Act.

Use of Artificial Intelligence (“Chloe”)

Fundolo uses AI-powered technology, referred to as “Chloe,” to assist with customer communications and application processing. When you call us, receive a call from us, or exchange text messages or e-mails with us, you may be interacting with our AI assistant, which may use an artificial or AI-generated voice. These calls and messages may be recorded and transcribed. Information you provide during these interactions, and documents you submit with your application (such as bank statements), may be processed by AI systems operated by Fundolo and its service providers in order to respond to your inquiries, evaluate financing options, and service your account. Service providers are authorized to use your information only to perform services on our behalf. You may request to speak with a human representative at any time by calling (702) 789-7299 or emailing info@fundolo.com.

Your Choices / Opt-Out

By providing information to the Company, you are consenting to the collection, use, and disclosure of such personal information in the manner described in this privacy policy. Such consent may be withdrawn by contacting us:

Fundolo, LLC
34-28 43rd St, Long Island City, NY 11101
Phone: (702) 789-7299
Email: info@fundolo.com

How We Protect Your Information

We train our employees to protect all customer information. We maintain physical, electronic, and procedural controls that comply with government standards. We authorize our employees, agents, and contractors to get information about you only when they need it to do their work with us. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

SMS Terms & Conditions

Fundolo sends promotional and informational messages. Recurring messages. Message and Data Rates May Apply. When you opt-in to the service, Fundolo will send you a message to confirm your signup.

• Text HELP to get help or email info@fundolo.com
• Text STOP to unsubscribe at any time
• Carriers are not liable for delayed or undelivered messages
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties